How it works
From your business knowledge to a useful website conversation.
A helpful assistant starts with a clear brief and reliable information. Parev AI brings those pieces together in a guided setup, with human review before publishing and ongoing evaluation after launch.
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01. Define what the conversation should achieve
Describe your business, services, languages and the next step you want to offer visitors. Set the assistant’s role, tone and boundaries. The saved brief gives your team a shared reference throughout preparation.
- Identify your audiences and typical questions.
- Choose when to suggest a relevant page or team contact.
- Keep important decisions under your team’s control.
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02. Select, review and approve the knowledge
Choose pages from your sitemap, add specific URLs or provide Markdown. Check the cleaned text, remove irrelevant material and approve useful sources. Prepare the company card, FAQs and service guidance from that published content.
- Inspect the information the assistant will use.
- Edit content before approving it.
- Review AI suggestions selectively, with their source context.
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03. Test questions that matter to your visitors
Check which passages real questions retrieve, then review the available answer experience. Test how the assistant explains services, responds to follow-up questions and handles information your knowledge does not cover.
- Use questions from sales and support conversations.
- Check page context, relevant links and contact prompts.
- Review the experience in each intended language and channel.
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04. Configure the site and install the widget
Set the permitted website origins, contact notification recipient, usage limits and widget placement. The widget loads through a script on your website; the application runs separately. Verify the actual public conversation as part of activation.
- Check desktop and mobile placement.
- Confirm voice permissions and text availability.
- Verify contact form destinations and notification configuration.
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05. Help visitors ask, understand and continue
Visitors choose voice or text and describe their need. Parev AI combines conversation context, the current page and relevant approved knowledge to explain useful information. It can suggest links and offer a contact form when the visitor wants to continue.
- Let the visitor choose how to participate.
- Ask relevant clarifying questions.
- Keep the page of origin with the contact request.
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06. Review the conversations and improve deliberately
Use conversation records and weekly review reports to identify recurring questions, weak answers and gaps in the route to contact. Update sources and guidance, assess the changes and publish the improvements your team approves.
- Compare source updates before approving new knowledge.
- Distinguish missing information from conversation guidance issues.
- Keep ongoing use within the limits you configure.
THE NEXT STEP
Explore the setup for your website.
Request a demo with your website and your main goal. We will talk through the content, conversation and configuration your case needs.
Request a demo